Legal

Cookie Policy

Effective: 1 January 2025 · Last updated: 20 May 2025

This Cookie Policy explains how Forj Technologies Ltd ("Forj", "we", "us", "our") uses cookies and similar tracking technologies on the Forj website (forjapp.com). The Forj mobile app does not use browser cookies — this policy applies to our web properties only.

By using our website, you consent to our use of cookies in accordance with this policy. You can manage or withdraw your consent at any time using the preference panel below.

1. What are cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) by websites you visit. They are widely used to make websites work efficiently, provide functionality, and give site owners information about how their site is used.

Similar technologies include:

Local storage: Browser-based storage that persists across sessions, used for user preferences and session data.
Session storage: Temporary browser storage cleared when you close your browser tab.
Pixel tags / web beacons: Tiny image files that help us understand how users interact with email communications.
Device fingerprinting: Forj does not use device fingerprinting on its website.

2. What we use cookies for

Forj uses cookies on our website for the following purposes:

Keeping you signed in during your session
Remembering your preferences (such as language and notification settings)
Understanding how visitors use our site (analytics)
Measuring the effectiveness of our marketing campaigns
Providing security and fraud prevention
Improving site performance and load times

3. Cookie types we use

Cookie Name	Type	Purpose	Duration
`forj_session`	Essential	Maintains your authenticated session and keeps you logged in during a visit.	Session
`forj_csrf`	Essential	Cross-site request forgery protection token. Required for form submissions and API calls.	Session
`forj_prefs`	Functional	Stores your cookie consent preferences and display settings (e.g. theme, language).	12 months
`_forj_ga`	Analytics	Google Analytics — tracks page visits, session duration, and user flow. IP addresses are anonymised.	24 months
`_forj_amp`	Analytics	Amplitude/Mixpanel product analytics — tracks feature usage and conversion events. Data is anonymised.	12 months
`_forj_fb`	Marketing	Facebook Pixel — used to measure the effectiveness of paid advertisements and retargeting on Facebook/Instagram.	90 days
`_forj_li`	Marketing	LinkedIn Insight Tag — tracks conversions from LinkedIn ads and enables retargeting to professional audiences.	90 days
`__cf_bm`	Essential	Cloudflare bot management cookie — distinguishes between human visitors and automated traffic for security purposes.	30 minutes

Cookie categories explained

Essential cookies are strictly necessary for the website to function. They cannot be disabled without breaking core functionality. No consent is required for these.
Functional cookies enhance your experience by remembering your preferences. They are optional but improve usability.
Analytics cookies help us understand how visitors use our site so we can improve it. All data is aggregated and anonymised.
Marketing cookies track your behaviour across websites to enable targeted advertising. These require your explicit consent.

4. Third-party cookies

Some cookies are set by third-party services we use. These third parties have their own privacy policies, which we encourage you to review:

Google Analytics: Google Privacy Policy — IP anonymisation is enabled for all Forj analytics data.
Meta (Facebook): Meta Privacy Policy — used for campaign measurement only.
LinkedIn: LinkedIn Privacy Policy — used for campaign measurement only.
Cloudflare: Cloudflare Privacy Policy — infrastructure and security provider.

Forj does not allow third parties to use cookies on our site for their own commercial purposes beyond those listed above.

5. Your choices

You have several options to control cookies:

Cookie preference panel: Use the panel below to accept or decline optional cookie categories. Essential cookies cannot be disabled.
Browser settings: Most browsers allow you to block or delete cookies through their settings menu. Note that blocking essential cookies may prevent the website from functioning correctly.
Opt-out tools: You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout. You can manage Facebook ad preferences at facebook.com/adpreferences.
Do Not Track: Forj respects browser Do Not Track (DNT) signals where technically feasible. When DNT is enabled, we disable analytics and marketing cookies automatically.

6. Manage your preferences

Use the controls below to customise which cookies you accept. Your preferences are saved in a functional cookie (forj_prefs) for 12 months.

Essential cookies

Required for the website to function. Cannot be disabled — these include session management and security cookies.

Always on

Functional cookies

Remember your preferences such as display settings and consent choices. Recommended for a better experience.

Analytics cookies

Help us understand how you use our site so we can improve it. All data is aggregated and anonymised — we never identify individual users.

Marketing cookies

Used to measure the effectiveness of our advertising campaigns on Facebook, Instagram, and LinkedIn. Disabling these does not remove ads — it just makes them less relevant to you.

Off

7. Mobile app and tracking

The Forj mobile application does not use browser cookies. Instead, the app uses:

Firebase Analytics: Anonymised in-app event tracking (feature usage, session duration) to improve the product. You can opt out in Settings → Privacy → Analytics.
Firebase Crashlytics: Crash reporting to help us fix technical issues. Does not contain personally identifiable information.
Local device storage: The app stores session tokens and user preferences on your device using secure local storage. This data never leaves your device except to authenticate with Forj servers.

Mobile analytics can be disabled at any time in the app under Settings → Privacy → Analytics.

8. Changes to this policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. When we make material changes, we will notify you via a banner on our website and update the "Last updated" date at the top of this page. Your continued use of the website after any change constitutes acceptance.

9. Contact us

If you have questions about our use of cookies or wish to exercise your rights under GDPR or NDPR, contact our Data Protection Officer:

Email: privacy@forjapp.com
General support: support@forjapp.com
Address: Forj Technologies Ltd, Victoria Island, Lagos, Nigeria